How Amy secured hardship relief on her debts while navigating homelessness
Amy’s story
Facing severe financial distress, Amy and her two children were living out of their car while waiting for secure housing. She was struggling to keep up with $550 in monthly repayments towards a secured personal loan and 'Buy Now, Pay Later' debts. Despite creditors rarely offering hardship relief on secured debts, we advocated strongly on Amy's behalf. We successfully negotiated a Revive Temporary Hardship Plan (THP), providing her with immediate relief from repayments so she could prioritise securing safe accommodation for her family.
Age
31 years
Employment status
Part-time employed
Location
New South Wales
Household type
Single mother, 2 dependents
Employment
Personal care worker
The challenge
Despite working and receiving Centrelink support, a severe housing crisis and unmanageable debt repayments left Amy trapped in an incredibly vulnerable situation.
The solution
Comprehensive financial assessment
Practical guidance
Tailored solutions
Complete transparency
The result
Amy successfully entered a Revive Temporary Hardship Plan in January. This immediately stopped her unaffordable $550 monthly repayments, removed the stress of creditor harassment, and gave her the crucial financial breathing space needed to focus entirely on finding safe, stable housing for herself and her children.
Pausing high-interest payday loans
Losing his job left Nick, a single father, overwhelmed by $10,000 across eight debts – mostly high-interest payday loans – with $3,000 in monthly repayments he could no longer afford. With no assets and relying on Centrelink, traditional debt solutions weren’t the right fit. We secured a Temporary Hardship Pause, giving him a 3-month break from all repayments so he could focus on getting back into work.
Securing short-term payment relief
Unexpected cost of living pressures left Tom, a full-time sales professional, overwhelmed by $5,500 across four payday loans. With no assets and no path to refinancing, we secured a Temporary Hardship Program, getting all creditors to approve a significantly reduced payment plan. His monthly repayments dropped from $850 to just $200, giving him the short-term relief he needed to regain financial footing.
How Tom reduced his monthly repayments by $650 to manage cost of living pressures
How Nick paused $3,000 in monthly repayments to focus on finding employment
How Kristy & John saved 55% on their debt and kept their family home
What our customers are saying
I can’t thank you guys enough for the great service that i have received from you guys and it’s been hassle free and you guys have given me the opportunity to change my life and have helped me out when ever there’s been a problem thank yo
Nicole has been amazing to deal with at Revive finance! Super helpful and very patient! 10/10 recommend if your having financial issues!!
Joseph at Revive Financial was fantastic and understanding. I was battling Debt I could never seem to get on top off. My financial situation was dire with no near solutions. I can now see a much healthier and brighter financial future with the ability to save . This will change my life.
Very accommodating people really found a solution to all my problems
Team were amazing and patient throughout the whole process and made everything so easy. Really appreciate all their help and everything they are doing.
Very helpful.
Revive and especially Warranee were extremely helpful and professional.
Excellent service
Michelle has been absolutely wonderful throughout the entire process. She has been incredibly helpful, professional, and informative, always taking the time to explain everything clearly and answer any questions I had. Her patience, knowledge, and genuine care made what could have been a stressful experience so much easier. I truly appreciated her support and outstanding customer service. I highly recommend Michelle to anyone looking for someone who goes above and beyond. Thank you so much!
Quick & surprisingly easy
Annika was absolutely amazing. She helped me through the process and explained everything to me. Annika has been keeping me up to date with all that is happening. I can’t recommend them enough.very happy customer
I had a fantastic experience with Revive Financial. The team was professional, knowledgeable, and incredibly supportive throughout the entire process. They took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel much more manageable. What really stood out was their honesty, responsiveness, and genuine commitment to helping me achieve the best outcome. I always felt informed and confident that my best interests were their priority. I highly recommend Revive Financial to anyone looking for trustworthy financial guidance and outstanding customer service. Thank you to the whole team especially Jan for your support and dedication!
Thank you Sarah for all the help. I really appreciate it 🙏🏽 . You have taken a massive burden off my shoulders.
Most of you customer service are friendly very understanding especially one of one revive customer service name Bonnie she’s very understanding very helpful. She always advising me what kind of document I need to get and if I don’t know how to get she tried her best to explain to me the right way and how to get it. I am highly recommend revive to anyone who have a difficulty dealing with A payments.
Revive helped me free my dept they were very helpful from day one . I cant thank Revive enough. Im totally dept free thanks to Revive
Really helped me out when I was in a tough position. They helped me to sort out my creditors and then get back on my feet over a few years. Really easy to deal with, very fair offerings for their service and customer service is great. A big thanks to Charmaine for all her help the last couple of years, she’s been a pleasure to deal with!
Couldn’t be happier with revive financial! They were very helpful and made life a lot easier!
Because your helping me with my financial:) and getting me back on track
Caring and supportive team.
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