More than just a job
As Australia’s leading provider or debt management services, Revive Financial consistently delivers the best outcomes for customers. The team combines deep industry expertise with a compassionate, practical and transparent approach to debt solutions. Each solution is designed to reduce financial stress, protect long-term financial wellbeing and create sustainable pathways forward, reflecting a strong commitment to the highest standards of integrity, compliance and customer care.
Induction and training
From day one, you’re supported with comprehensive induction and training to build your skills and confidence in navigating complex financial situations. Ongoing learning and development opportunities help you grow both personally and professionally as part of the Revive Financial team.
Career progression
Revive Financial supports career growth through internal opportunities and structured advancement pathways aligned with individual goals. Employees are empowered to develop and progress, strengthening both their own success and the organisation as a whole.
Work life balance
Enjoy the benefits of a 9-day working fortnight or flexible working arrangements designed to support your lifestyle. Your wellbeing is prioritised, giving you the balance you need to recharge, stay motivated, and perform at your best.
Job and career opportunities at Revive Financial
Take the next step in your financial services career with meaningful roles, structured training, and clear progression pathways at Australia’s leading debt management provider.
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Your life at Revive Financial
Revive Financial values a positive culture to help drive success. They offer perks that enhance both work and life outside the office.
Your wellbeing
Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind-downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual mental health day off work, no questions asked.
Your health
Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.
Your wealth
We offer attractive base wages and bonuses to start but we always reward those who sing our praises.
Our core values
Professionalism
We are experienced, educated and qualified. We are not salesy or scammy.
Empathy
We are understanding and have emotional intelligence. We are not dismissive or un-listening.
Realism
We are honest in our assessment of someone’s situation. We are not depressing.
Sincerity
We are our well-intentioned, genuine selves. We are not clones or drones.
Non-judgmental
We are accepting of our customers and their circumstances. We are not superior or preachy.
Optimism
We are focused on a good outcome. We are not naive.
Reviews
Easy stress free handling at such a stressful time
Professional and polite. Quiet relief that someone understands, I was surprised. I guess we all think we are the only ones struggling buta bit of empathy helps alot.
My experience with Revive Financial was very positive. Warranee was understanding, professional, and genuinely supportive. They explained everything clearly, kept communication open, and helped me feel more confident about getting back on track financially. I appreciated their respectful and non-judgmental approach, and I would recommend them to anyone needing financial guidance and support.
Great service and very helpful
I had an excellent experience with Revive Financial from start to finish. The team was professional, knowledgeable, and genuinely committed to helping me improve my financial situation. They took the time to explain everything clearly, answered all my questions, and tailored a solution that suited my needs rather than offering a one-size-fits-all approach. What stood out most was their transparency and support throughout the process — I always felt informed and confident in the decisions being made. Thanks to Revive Financial, I’m now in a much stronger and more stable position financially. I highly recommend their services to anyone looking for trustworthy and effective financial guidance. Thank you TEAM ❤️
I'm finding less stress & anxiety for the past few weeks since revive financial has taken on board my financial situation. Appreciate transparency & customer service
Great service! Able to help me understand every point, and made the process super simple
Fantastic job and great communication
Very helpful professional and kind, caring and understanding
I’ve had a great experience with Revive. Working with Connie consolidating unmanageable debt has given me peace of mind and an easy way to manage the stress of having manage a variety of debt.
Nick has been amazing in his guidance, advice and support. My case was actioned quickly and the process was smooth and uncomplicated. I would have no hesitation in recommending Revive Financial – high level of professionalism
Annette was absolutely amazing, very helpful throughout this experience. She always spoke respectfully and made sure I understood everything before proceeding. Thank you Annette for all the help and support
Anette was amazing, very helpful, polite and understanding. Anette explained everything and always there if I needed anything.
Very helpful fantastic service 👏
Excellent customer service and really helpful and knowledgeable advice
Ben and team are easy to talk to no judgement And a great help
Great to deal with friendly people if I had any questions they answered them right away
Revive financial have been amazing from start to finish of my agreement. At first I hesitated to do the agreement but it has helped me so much. A special mention to my service specialist May who has been nothing but supportive and there throughout most of my debt agreement. Highly recommend Revive Financial
Would refer others in need to use
Very helpful and informative through the whole process
