More than just a job
As Australia’s leading provider or debt management services, Revive Financial consistently delivers the best outcomes for customers. The team combines deep industry expertise with a compassionate, practical and transparent approach to debt solutions. Each solution is designed to reduce financial stress, protect long-term financial wellbeing and create sustainable pathways forward, reflecting a strong commitment to the highest standards of integrity, compliance and customer care.
Induction and training
From day one, you’re supported with comprehensive induction and training to build your skills and confidence in navigating complex financial situations. Ongoing learning and development opportunities help you grow both personally and professionally as part of the Revive Financial team.
Career progression
Revive Financial supports career growth through internal opportunities and structured advancement pathways aligned with individual goals. Employees are empowered to develop and progress, strengthening both their own success and the organisation as a whole.
Work life balance
Enjoy the benefits of a 9-day working fortnight or flexible working arrangements designed to support your lifestyle. Your wellbeing is prioritised, giving you the balance you need to recharge, stay motivated, and perform at your best.
Job and career opportunities at Revive Financial
Take the next step in your financial services career with meaningful roles, structured training, and clear progression pathways at Australia’s leading debt management provider.
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Customer Success Specialist
We are looking for a motivated and passionate individual to join our growing Customer Success Team.
Revive Financial’s Customer Success Team is an energetic group focused on responding to online enquiries and applications for financial assistance nationwide. The focus of a Customer Success Team Member is to respond to online enquiries/applications, assess information, discuss available solutions and work with customers to implement the customer’s preferred solution.
As a nationwide service provider, customer contact is generally via phone, email, and SMS.
Customer Success Specialist
Your responsibilities:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The role:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Skills required:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
The perks:
- Provide exceptional customer service, representing Revive Financial with professionalism
- Effectively explain solutions to customers, ensuring informed decision-making
- Understand options for managing unmanageable debt, considering benefits and consequences
- Communicate clearly and professionally with customers and stakeholders
- Identify customer vulnerabilities and refer them to support partners for non-financial care
- Collaborate with the Customer Success Team and other departments to achieve common goals
- Participate in internal training and team-building events
Remuneration:
A generous bonus structure based on positive customer reviews.
There is a clear progression framework with salary ranges based on skills and experience.
Please email your CV and Resume to info@revivefinancial.com.au
Your life at Revive Financial
Revive Financial values a positive culture to help drive success. They offer perks that enhance both work and life outside the office.
Your wellbeing
Reset and recharge with the wellbeing benefits offered by Revive Financial. Join monthly wind-downs and regular staff social events so you can relax and unwind with your colleagues. We also give you an annual mental health day off work, no questions asked.
Your health
Breakfast is the most important meal of the day. We provide a selection of breakfast options to help fuel your body and mind for the working day.
Your wealth
We offer attractive base wages and bonuses to start but we always reward those who sing our praises.
Our core values
Professionalism
We are experienced, educated and qualified. We are not salesy or scammy.
Empathy
We are understanding and have emotional intelligence. We are not dismissive or un-listening.
Realism
We are honest in our assessment of someone’s situation. We are not depressing.
Sincerity
We are our well-intentioned, genuine selves. We are not clones or drones.
Non-judgmental
We are accepting of our customers and their circumstances. We are not superior or preachy.
Optimism
We are focused on a good outcome. We are not naive.
Reviews
I can’t thank you guys enough for the great service that i have received from you guys and it’s been hassle free and you guys have given me the opportunity to change my life and have helped me out when ever there’s been a problem thank yo
Nicole has been amazing to deal with at Revive finance! Super helpful and very patient! 10/10 recommend if your having financial issues!!
Joseph at Revive Financial was fantastic and understanding. I was battling Debt I could never seem to get on top off. My financial situation was dire with no near solutions. I can now see a much healthier and brighter financial future with the ability to save . This will change my life.
Very accommodating people really found a solution to all my problems
Team were amazing and patient throughout the whole process and made everything so easy. Really appreciate all their help and everything they are doing.
Very helpful.
Revive and especially Warranee were extremely helpful and professional.
Excellent service
Michelle has been absolutely wonderful throughout the entire process. She has been incredibly helpful, professional, and informative, always taking the time to explain everything clearly and answer any questions I had. Her patience, knowledge, and genuine care made what could have been a stressful experience so much easier. I truly appreciated her support and outstanding customer service. I highly recommend Michelle to anyone looking for someone who goes above and beyond. Thank you so much!
Quick & surprisingly easy
Annika was absolutely amazing. She helped me through the process and explained everything to me. Annika has been keeping me up to date with all that is happening. I can’t recommend them enough.very happy customer
I had a fantastic experience with Revive Financial. The team was professional, knowledgeable, and incredibly supportive throughout the entire process. They took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel much more manageable. What really stood out was their honesty, responsiveness, and genuine commitment to helping me achieve the best outcome. I always felt informed and confident that my best interests were their priority. I highly recommend Revive Financial to anyone looking for trustworthy financial guidance and outstanding customer service. Thank you to the whole team especially Jan for your support and dedication!
Thank you Sarah for all the help. I really appreciate it 🙏🏽 . You have taken a massive burden off my shoulders.
Most of you customer service are friendly very understanding especially one of one revive customer service name Bonnie she’s very understanding very helpful. She always advising me what kind of document I need to get and if I don’t know how to get she tried her best to explain to me the right way and how to get it. I am highly recommend revive to anyone who have a difficulty dealing with A payments.
Revive helped me free my dept they were very helpful from day one . I cant thank Revive enough. Im totally dept free thanks to Revive
Really helped me out when I was in a tough position. They helped me to sort out my creditors and then get back on my feet over a few years. Really easy to deal with, very fair offerings for their service and customer service is great. A big thanks to Charmaine for all her help the last couple of years, she’s been a pleasure to deal with!
Couldn’t be happier with revive financial! They were very helpful and made life a lot easier!
Because your helping me with my financial:) and getting me back on track
Caring and supportive team.
