Frequently Asked Questions
Get answers to common questions about our calculator
Our Debt Management Solutions typically include your unsecured debts like credit cards, personal loans, payday loans, ATO debts, some Centrelink debts, and outstanding utility and phone bills.
Part IX (9) Debt Agreements cannot include certain fines, penalties, HECS debts, and some Centrelink debts.
No.
The Debt Management Solutions we generally recommend do not include secured creditors like home loans, some car loans, or other loans secured by property.
However, as part of the overall solution, we may suggest a refinance of your home loan, debt consolidation or a negotiation with your lenders to achieve a better interest rate or lower repayment.
If you have been knocked back by a major lender, credit union or other financial institution, we could still assist you. We have access to a range of financial services and products which allows us to offer lending alternatives that other lenders can’t.
We also have solutions for those with impaired credit files.
We do.
Once you agree to a Debt Management Solution, our team will handle all communications with your creditors. We negotiate on your behalf to reach a fair and mutually beneficial agreement. This includes preparing and submitting a proposal to your creditors, managing any necessary negotiations, and ensuring that all payments are correctly administered and distributed to your creditors.
Yes.
All creditor calls and harassment chasing funds will stop once we are appointed on your behalf.
Most solutions last between 3 to 5 years.
The length of your Debt Management Solution depends on your debt level, budget, and creditors. Negotiations with creditors can vary, which might affect the length of your solution.
The type of agreement you enter into with creditors may also impact the length of your solution.
Yes.
You can increase your repayments anytime if your financial situation improves. Extra funds can be used to pay creditors more each month or saved in a Trust Account to offer a lump sum settlement. There are no penalties for paying off your debts early.
Yes, in some cases.
If your circumstances temporarily change, we can work with your creditors to reduce or pause payments. If your situation permanently changes and you struggle to make payments, we can adjust your solution and review your options regularly.
Missing payments or falling into arrears can have consequences, particularly for Part IX (9) Debt Agreements and Part X (10) Personal Insolvency Agreements.
Once your agreement is complete, you will no longer owe the included creditors and can take back control of your financial future.
By sticking to your repayments, it will allow you the opportunity to slowly rebuild your credit score and truly put your financial issues behind you. To rebuild your credit rating and gain trust with lenders, you can:
- Pay all your bills on time
- Pay more than the minimum
- Keep up to date with payments
- Avoid making excess credit enquiries
- Avoid credit cards at all costs and instead develop a healthy savings account
Generally, No.
However, entering into a Part IX (9) Debt Agreement or a Part X (10) Personal Insolvency Agreement might make it difficult to hold certain licenses, such as a real estate license, which can affect your professional or trade organization memberships.
There is no effect if you enter into an Informal Agreement.
Depends. The impact on your credit file will depend on the agreement entered into with your creditors.
For Part IX (9) Debt Agreement and Part X (10) Personal Insolvency Agreement, it will be listed on your credit file for a period of 5 years + 1 month from the AFSA processing date or the date your agreement is completed, whichever is later.
Informal Debt Agreements are not listed however, any hardship arrangements will be noted on your credit file; however, they will not impact it.
The overall effect on your ability to apply for loans can vary. We offer lending alternatives that may still be available to you, even with an affected credit file.
Recognizing financial hardship involves assessing your financial situation against certain indicators.
Signs of financial hardship include:
- Struggling to pay bills on time, such as rent, utilities, or credit card payments.
- Over-reliance on credit cards for basic expenses without being able to pay off the balance.
- Lack of emergency savings for unexpected expenses like medical emergencies or car repairs.
- A high debt-to-income ratio, where a significant portion of income goes toward debt repayment.
- Cutting back on essential expenses like food, healthcare, or heating.
- Experiencing stress, anxiety, or depression due to constant financial worry.
- Regularly borrowing money from friends, family, or payday lenders for everyday expenses.
- Selling personal belongings to make ends meet.
- Skipping medical treatments or prescriptions due to cost concerns.
- Juggling payments and deciding which bills to pay each month.
Our Temporary Hardship Plan currently have a term of 3 months. More flexible terms will be available in the future.
You must resume normal payments with your Creditors. Alternatively, you may wish to contact Revive to discuss alternative options, such as a Debt Management Plan.
In some cases, your creditors may wish to communicate with you. However, if you stick to your THP there should be little need for them to contact you.
No. There is zero impact on your credit score by applying for a Temporary Hardship Plan.
No. There is zero impact on your credit score by applying for a Temporary Hardship Plan.
No. There is zero impact on your credit score by applying for a Temporary Hardship Plan.
Yes. When an arrangement is in place, your credit report will show an “A” or a “V” based on the type of the arrangement. For temporary arrangements (A) and permanent variations (V). Both of these flags will remain on the accounts for 12 months, but they don’t impact any form of adverse payment history”.
No. Your credit report will show and “A” for the arrangement. But this does not mean any future applications for credit will be declined. This flag cannot be used for an automatic decline. Also, if a repayment arrangement is made (and you keep to it), the Repayment History Information on your credit report should reset. However, there is confusion between industry and consumer advocates on how and when this should reset. Further clarification is expected soon.
No. Unless one of the lenders is part of your Temporary Hardship Plan, they may require you to complete or terminate the arrangement before being considered for further financing.
No. We support all unsecured debts with our Temporary Hardship Plans.
No.
A Temporary Hardship Plan covers most unsecured debts such as:
- Credit and store cards
- Personal loans and Payday loans
- Utility bills such as Gas, Electricity, Phone and Internet
- Buy Now Pay Later debts
Typically the following debts are not included:
- Secured loans such as Mortgages, Car Loans and Equipment finance
- ATO and Centrelink debts
- Fines and legal liabilities
- Child support debts
- Rates, Body Corporate and Insurance debts
- Overseas debts
If you fail to make your payment your Temporary Hardship Plan will be terminated and your debts will revert back to their prior state.
Yes. However, we suggest contacting us to negotiate a better outcome for you.
No. You will need to recommence a new THP to include all creditors.
Yes. But, we recommend getting in touch with our team to discuss alternative solutions before doing so. We have a range of debt relief solutions that may be able to deliver longer lasting positive impact.
You must resume normal payments with your Creditors. Alternatively, you may wish to contact Revive to discuss alternative options, such as a Debt Management Plan.
No. Our Temporary Hardship Plan is designed to be between you and your creditors.
The HEM classifies more than 600 items in the Australian Bureau of Statistics’ Household Expenditure Survey as absolute basics, discretionary basics or non-basics. These items are then used to calculate modest expenditure for eight types of household.
Notes
- The HEM is defined as the median spend on absolute basics plus the 25th percentile spend on discretionary basics.
- Absolute basics are most food items, children’s clothing, utilities, transport costs and communications.
- Discretionary basics include take-away food, restaurants, confectionery, alcohol and tobacco, adult clothing, and entertainment.
- Non-basics include luxury services such as gardeners and overseas holidays.
- Rents and mortgage payments are not included, as the HEM is a net-of-housing costs measure.
We will consolidate your existing debts by refinancing them into a new personal loan or home loan. By consolidating your existing debts, you can not only reduce the overall repayments you are making but save on interest too.
We have access to the most competitive interest rates in Australia, which could save you hundreds and thousands on interest.
Depending on your circumstances, we can also neogitate with your creditors to arrange a reduced payout of your existing debts as part of the Debt Consolidation, saving you even more.
No. We are able to consolidate your debts into a new personal loan, at a competitive interest rate.
Our loans are designed to help you take back control of your debt and live with a manageable repayment.
Yes, we can help you consolidate your debts and reduce your repayments through a new home loan. This could save you hundreds and thousands in interest and repayments.
The benefits of a PIA are:
- Avoid bankruptcy,
- Timeframe; can take three to six months compared to a bankruptcy which lasts for at least three years;
- Released from your unsecured debts;
- Certain assets not required to be sold, which would otherwise be sold in bankruptcy;
- Some of the restrictions in bankruptcy does not apply, including restrictions relating to travel, trading businesses and incurring debts;
- Investigations into prior asset dealings not pursued which are likely be pursued in a bankruptcy; and
- There is no requirement to pay income contributions under a PIA, which may be required to be paid in bankruptcy.
The consequences of a PIA are:
- Entering into a PIA is an act of bankruptcy; therefore, if creditors reject your proposal, you may become bankrupt.
- The agreement will be recorded on your credit report for the longer of five (5) years from the date the agreement was entered into, or two (2) years from the date the agreement is completed or otherwise terminated.
- It will be listed on the National Personal Insolvency Index (NPII), which is a permanent public register; your record will remain listed there indefinitely.
- You cannot manage a Company during the PIA process.
- A PIA can be more expensive compared to bankruptcy depending on your situation and requires an upfront fee.
You will need to complete three sets of forms, A Statement of Affairs, A Controlling Trustee Authority and a Draft Proposal. We will assist you with the completion and lodgement of all of these forms.:
You will then receive a proposal which will outline the terms and amounts you are offering your creditors including any assets and income. The proposal would need to be in a form of a Deed which we will have a solicitor to draft to ensure proper compliance.:
The Controlling Trustee will look into your financial affairs and report to creditors on the benefits of a PIA compared to a bankruptcy and convene a meeting of creditors to vote on your proposal.
The report will detail your assets, income, liabilities and investigations. The report will provide reasons why creditors should accept your proposal and the estimated return to creditors as compared to a bankruptcy scenario.
At the meeting, the creditors will vote on your proposal. For your proposal to be accepted, it must be approved by a majority in number and more than 75% of the value of creditors voting at the meeting.
If the proposal is accepted then it is binding on all creditors and subject to your compliance under the terms of the proposal to avoid bankruptcy. If the proposal for a PIA is not accepted then whilst you will not automatically become bankrupt, it is common (and may be a condition in your proposal) that you would in the future.
Bankruptcy typically lasts for 3 years and 1 day, plus two years after you are discharged from bankruptcy (generally 5 years in total). It can be extended to up to 8 years under certain circumstances, such as not complying with requests made by your Bankruptcy Trustee.
There is legislation currently in parliament that proposes changes to Australia’s insolvency laws. This legislation proposes to shorten the bankruptcy period to 1 year. Should the legislation be passed, it will also apply to all existing bankruptcies.
All unsecured debts such as: tax debts, credit card debts, personal loans, store cards, school fees, debts under personal guarantees and utility bills.
You must continue paying some debts during your bankruptcy period. These include: Penalties and fines imposed by the court, Unliquidated damages, Child Support and Certain Centrelink Debts, HECS and HELP debts and debts incurred after your bankruptcy begins.
Bankruptcy does not include secured debts, such as a mortgage or vehicle loans; as such, if you fail to make the repayments on these debts, the creditors are within their rights to repossess the security (home or car) and sell it to recover their money. If the creditor sells the asset and a shortfall arises (more is owed than the amount sold), the shortfall will be included in the bankruptcy.
Your bankruptcy will remain on your credit file for the entire period of bankruptcy plus two years after your a discharges (generally 5 years total).
Your name will also appear on the National Personal Insolvency Index (NPII). This is a register of all personal insolvency activity. Your name is on the NPII for life.
Upon bankruptcy your interest in real properties forms part of a pool of assets the Trustee can sell. However, depending on your circumstances, there are ways you can keep your property.
Your situation will be reviewed and the Trustee will discuss with you the options available given your circumstances.
There are options available whether you own property jointly or solely with your spouse or another person. For example, your interest in a jointly owned property can be sold to the other owner or a third party.
You’re able to keep household goods such as beds, clothes, whitegoods, etc. You will also keep certain tools of the trade and a vehicle up to the statutory limit.
Your superannuation is also protected if held in a regulated and complying superannuation fund.
A bankrupt can continue to earn an income during the bankruptcy. If a bankrupt has annual earnings above a set threshold, one half of the difference after deducting the threshold would be available for the trustee. The threshold is increased for every dependent residing with the bankrupt.
The amount payable is paid in installments that is affordable to the bankrupt.
The Trustee will assess your income at the end of each financial year (generally across 3 years).
Bankruptcy doesn’t stop you from working. However, declaring bankruptcy may make it difficult for you to hold a particular licence, which may prevent you from being a member of that professional body or trade organisation. For instance, a bankrupt may not be able to hold a Real Estate licence and therefore, cannot operate as a real estate agent while they are bankrupt. There are certain professions that you cannot work as a bankrupt; typically in those professions where you are required to operate a trust account.
There may also be limitations to operating as a sole trader and you cannot be a director of a company.
Yes. In most cases, you can travel overseas while you are bankrupt.
Before you travel, you must obtain written approval from your Trustee. Typically, if you continue to co-opeate with your trustee, you will be allowed to travel.
Once you are bankrupt you do not need to repay your debts. Your creditors will only be entitled to prove in the bankrupt estate with respect to their debt. The Trustee will notify all creditors of the bankruptcy and they should stop contacting you at once. If a creditor is suing you with respect to a provable debt, you will no longer need to be involved in the legal proceedings.
Upon discharge from bankruptcy you will be released from all provable debts. Most common debts, such as credit cards and personal loans, are provable in bankruptcy. However, there are some debts which are not provable such as HECS and court fines. Furthermore, bankruptcy does not impact the rights of secured creditors and a secured creditor will retain the right to take possession of property if repayments are not made.
Tax refunds for income earnt prior to bankruptcy are an asset of the bankrupt estate and will be claimed by the Trustee. You are able to retain tax refunds for income earnt after bankruptcy and these amounts will be included in your assessable income for income assessment purposes.
If you owe the ATO a debt, the ATO will withhold your tax refunds during the period of bankruptcy. Following discharge from bankruptcy, you will be entitled to retain tax refunds again.
Your sole trader business and assets vest in the Trustee and the Trustee is required to deal with the the business. Ordinarily, the Trustee will only sell the business or assets if they have substantial value. If you are operating a small business with minimal assets, it is unlikely that the Trustee would do anything with the business.
If you continue trading as a sole trader whilst bankrupt and the business trades under a business name other than your own, you must inform every person that you deal with, that you are an undischarged bankrupt. If you trade under your own name, disclosure of your bankrupt status is not required, unless seeking credit over a statutory limit (an indexed amount).
As a bankrupt you are not allowed to manage a company. You would need to resign your office holdings in the company.
If you hold any shareholdings in the company, those shareholdings will be available for the trustee to realise. This will also mean that the trustee would be able to make any decisions regarding the company as a shareholder. If you require those shares back once you are discharged from bankruptcy, we can assist you with that process.
Once you are bankrupt, any current claims you have against another person is put on hold. The trustee will review the claim and may either choose to take on the claim or discontinue the claim.
As a bankrupt you will be unable to continue the claim even when you are discharged from bankruptcy. If you wish to be able to take on the claim again once you are discharged from bankruptcy, we can assist you with that process.
Yes, there are two ways you can get out of bankruptcy early.
The first way if to pay all your debts in full. This would include your trustees costs.
The second way is to make an offer to your unsecured creditors to pay a sum that is less than 100 cents in the dollar. If the majority in number and more than 75% value of your creditors accept your offer, you are no longer bankrupt.
The above options are called, ‘obtaining an Annulment of your bankruptcy’ and we can assist you with this process. You can apply to have your bankruptcy annulled at any stage of the bankruptcy. You can even annul the bankruptcy once you have been discharged from bankruptcy, if you pay all creditors in full. Our team will assist you with every stage of this process.
Once your bankruptcy is over, your credit file and the National Personal Insolvency Index will show that you are a discharged bankrupt . After your bankruptcy, you may still find it difficult to secure finance through traditional lenders, however there are many financial institutions outside of the traditional sphere who are happy to lend to Australians with a bad credit history. We, through Revive Finance, can help you with this.
Being a discharged bankrupt allows you the opportunity to slowly rebuild your credit score and truly put your financial issues behind you. To rebuild your credit rating and gain trust with lenders, you can:
- Pay all your bills on time
- Pay more than the minimum
- Keep up to date with payments
- Avoid making excess credit enquiries
- Avoid credit cards at all costs and instead develop a healthy savings account
Revive Financial is not a lender.
Rather, you’ll be working with one of our Customer Success Specialists who will assess your financial situation and recommend to you a specialised lender from our network.
We’ll take a look at your overall financial standing including your income, unsecured debt amount, credit history and your current mortgage. We will then assess the appropriate affordable amount you can borrow to repay your existing debts and mortgage.
If necessary, we will also look to negotiate with your creditors on any unsecured debts to fit within your borrowing capacity.
These reduced debts together with your existing mortgage are then included in your new loan and paid out at settlement. This then leaves you with one, easy-to-manage loan with more affordable repayments.
We look at your overall financial position. If there is something standing in the way of a successful loan application, we take the time to help you fix it. For instance – if you have too much unsecured debt, we will negotiate with your creditors to reduce the amount of debt you owe.
We have a team of debt negotiators who will approach your unsecured creditors in an attempt to reduce your unsecured debt amount to a level where you are able to refinance.
If we can’t help right now with a new home loan, we can still assist by arranging a Personal Loan or a Debt Management Solution to clear any existing unsecured debts you may have.
A Debt Management Solution is a legally binding agreement with your creditors outlining a new affordable debt repayment amount. This is a great option to help reduce your repayments whilst considering other options that may become available in the future.
If you have been knocked back by a major lender, credit union or other financial institution, we could still assist you. We have access to a range of financial services and products which allows us to offer lending alternatives that other lenders can’t. We also have solutions for those with impaired credit files.
A budget is an estimate of your future expected income and expenses over a set period of time.
A budget will list out your income you expect to receive (eg your salary and wages, centrelink benefits and rental income). It will also list your expected living expenses, bills, loan repayments and any savings. Your income is totalled and the total of your expenses are deducted from your income. What is left over is your surplus or deficit.
A surplus means you should have excess funds available after you have accounted for all your expenses.
A deficit means you have insufficient income to meet all of your expected expenses.
If you have a Budget Deficit, you will need to look ovr your budget to see where you can cut back on your expenses, if you cannot earn more income.
You will need to continue to work on your budget until you reach a surplus, we at Revive Financial can assist you with this.
You can also see the pages of our budgeting booklet on “Ask for Directions” for a list of savings tips and ideas.
There are many different ways in which you can create a budget. The best method of creating a budget, is finding one which is simple to create and ease to follow.
Revive Financial has created a simple way of budgeting by using 3 separate accounts, to ensure you set aside the right amount for the expected expenses you may have. To find out more on our simple way of budget, download our free budgeting booklet.
